Shipping & Returns

Our Returns Policy

We do not offer a Return Policy, but our 100% Money Back Guarantee should put your mind at ease. We will refund 100% of the money you spent on our product if you are not satisfied.

We take customer feedback seriously! Give us a call at (866-632-7320) or send an email to letting us know about your product experience.


Our Order Policy

All Orders Placed during regular business hours on Monday Through Friday Are Shipped Within 24 Hours Of Receiving Payment. Orders Placed On Saturday And Sunday Are Shipped The Following Monday If Payment Has Been Received. 

Specific Questions About Your Order? Call (866-632-7320) Or Email Us At

USA Shipping Policy

Please visit for USA orders.

They offer free shipping On Orders over a certain dollar amount, to Customers Within The Continental United States and orders typically have A 2-3 Day Delivery Window. Once your order has been shipped, you will receive an email confirmation containing your tracking number and package information. Please be sure to check your Junk/Spam folders if you do not see it in your inbox.

*The Continental US Excludes Hawaii, Alaska, And US Territories.

International Shipping Policy

All Of Our Orders Are Shipped Via Canada Post, but we do have other options, contact us for more details. The Shipping Cost Is Calculated Within The carrier Databases And is based on shipment weight and package dimensions. We do our best to keep the shipping costs as low as possible and we are working diligently to add more countries to our shipping availability.

Once Your Order Has Been Shipped, You Will Receive An Email Confirmation Containing Your Tracking Number and package information. Please Be Sure To Check Your Junk/Spam Folders If You Do Not See It In Your Inbox.

*Each country has its own requirements for shipments so there may be additional fees for duties and import taxes

 Updated Canada Information

We have been able to secure a better shipping agreement for orders going to Canada. In the past, these incurred a shipping fee, customs processing, duty and import fees. Now we are able to offer a flat shipping rate and skip all of the additional hassle so you can get your package quicker and cheaper. New Canada pricing is as follows:

  • Rates vary depending on the # of items and weight.  Typically rates are $8-$15.
  • Orders Over $150 Qualify For Free Shipping.
As Always, We Are Here If You Have Any Additional Questions. Please Call During Our Regular Business Hours Monday Through Friday 8am To 5pm (EDT) Or Email Us Anytime At: Info@Curativabay.Com
Scroll to Top